Mobila Doktorn

Discovery workshops
UX/UI Design
Software development
Launch
Post-launch support
Two smartphones displaying the interface of the Mobila Doktorn medical app created by IT Craft, map view with locations and appointment management module.
The Beginning of the Journey

The dream of healthcare without barriers

It all started with a simple yet ambitious question: Can a doctor’s visit be as simple and convenient as booking a ride through an app? Our Swedish partner envisioned a world where patients would no longer have to stand in queues, and doctors would not waste their energy dealing with bureaucracy. However, the reality of home visits was far from this ideal. It was dominated by paper files, complex logistics, and chaotic documentation.

Challenge

Giving doctors back time for patient care

The doctors at Mobila Doktorn wanted to focus on treating patients, but instead they were becoming logistics coordinators and administrators. Every home visit involved manually planning routes, tedious form filling, and uncertainty around the security of medical data. We needed a solution that would take this burden off their shoulders and allow them to focus solely on the patient again.

Our answer: An invisible assistant in your pocket

At itCraft, we didn’t simply want to write code – we wanted to create a system that truly “understands” the rhythm of a doctor’s day. Instead of building a complex technological barrier, we designed an intuitive assistant that supports medical professionals at every stage of their work:

Instant appointment matching

The system automatically matches patient requests with the nearest available doctors, dramatically reducing waiting times for care and optimizing logistics across the entire team.

Secure identity with BankID

We integrated the application with Sweden’s BankID system. This ensures the highest standard of medical data security, while for users it means logging in is as simple as a single tap on the screen.

Access to medical records and e-prescriptions

From their smartphone, doctors have full access to patient history and can issue prescriptions and referrals directly, eliminating paper-based bureaucracy during the visit.

Automated reporting

All post-visit formalities and settlements happen automatically in the background. The system removes the burden of administrative work from doctors, allowing them to focus solely on the patient.

Close-up of a smartphone screen with the Mobila Doktorn app created by IT Craft, showing a weekly calendar view with colorful icons indicating visit locations (home, office, hospital). Two smartphones displaying the Mobila Doktorn medical app interface created by itCraft, showing visit details screens with a payment notification and a payment method selection module.
Turning Point

Peace of mind that builds trust

The moment technology started working seamlessly in the background changed everything. Patients gained fast access to care in the comfort of their own homes, while doctors regained peace of mind. We eliminated errors caused by manually transcribing data and replaced them with the precision of a digital system that keeps track of every detail.

Four smartphone screens showing the 4-step process of booking a new appointment in the Mobila Doktorn medical app created by itCraft, including patient selection, details, date, and address.
Results & Impact

A leader in the Swedish market

Today, since its launch in 2017, Mobila Doktorn is more than just an app – it has become a standard of modern healthcare in 11 cities across Sweden. It is proof that when technology is created with empathy, it becomes a bridge rather than a barrier.

60%
This is how much administrative workload among doctors decreased after the system was implemented. Automating documentation and procedures gave them back time for what matters most – actually treating patients.
11+
The number of major cities across Sweden, including Stockholm and Gothenburg, where the app is successfully transforming the home healthcare market and becoming one of the leaders in the local HealthTech sector.
2017
The year the platform launched commercially. Since its debut, the system has continued to grow, proving that technology created with empathy and an understanding of healthcare professionals’ needs can stand the test of time.
15 min
The average time needed to coordinate logistics, verify the patient’s identity through BankID, and prepare medical documentation. It is a synonym for healthcare without barriers.
Impact

Today, since its launch in 2017, Mobila Doktorn is more than just an app – it has become a standard of modern healthcare in 11 cities across Sweden. It is proof that when technology is created with empathy, it becomes a bridge rather than a barrier.

Maska medyczna Drager NovaStar plus do nieinwazyjnej wentylacji (NIV) - element projektu systemu zarządzania produktami medycznymi od itCraft. Ekran główny aplikacji medycznej Drager z listą produktów i filtrami na smartfonie iPhone, ilustrujący usługi developmentu aplikacji healthcare przez itCraft.

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